Services

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Do you have any questions or need help? Call us free of charge for advice or send us an e-mail:

 

0800 50 50 50 1

info@agtshuttle.de

Works traffic

Plant transport ensures the smooth transport of employees, visitors and specialist personnel - within your site or across sites.
Customised to your processes, cycle times and safety requirements - whether in regular service, as an on-demand shuttle or with an integrated visitor service.
Efficient, plannable and customised for your day-to-day work.

Employee shuttle

Employee shuttle

The employee shuttle connects work locations such as logistics centres or production facilities directly with local public transport - ideal if there are no connections or limited mobility.
Tailored to the shift times of your teams - with customised route planning, real-time tracking and complete passenger control.

Rail replacement service

Rail replacement service

Rail replacement services offer reliable and flexible transport solutions in the event of rail transport cancellations or construction work. With precise planning and efficient use of buses, we ensure a seamless transition and minimise delays for passengers. Our service includes real-time information to ensure a smooth travelling experience.

Construction site shuttle

Construction site shuttle

With the construction site shuttle, you can bring skilled labour and subcontractors directly to the construction site safely and on time - even if the site is difficult to reach or extensive. It can be used flexibly for changing locations, temporary stops and precisely tailored to your construction schedule. We take care of the entire planning and realisation - reliably, efficiently and taking the pressure off your project management.

our multiple benefits

We set new standards in passenger transport - precise, customer-orientated and innovative. 

Differentiating features agtshuttle vs. competition

Our shuttle service stands out - in many ways. We help with your passenger transport in several ways. 

Competition

  • No customer service: Many companies do not offer comprehensive customer service, especially 24/7 support.
  • No tracking: The lack of tracking technologies means that optimisations cannot be made, resulting in more inefficient and expensive solutions.
  • Lack of advice and optimisation: Other providers simply carry out orders without questioning the usefulness of the measures or actively making suggestions for optimisation.
  • Clustering effects not utilised: These providers do not recognise and exploit opportunities to cluster stops or optimise routes.

agtshuttle

  • 24/7 availability: round-the-clock customer service for rapid resolution of enquiries and problems.
  • Continuous tracking: constant monitoring of vehicles and passengers in order to carry out optimisations and optimally adjust bus sizes. This enables costs to be minimised and efficiency to be increased.
  • Customer-orientated advice: Our advice is tailored to the individual needs of our customers and we always offer the best conditions.
  • Personal operations manager: A personal contact person is available to each customer and coordinates all operational tasks.
  • Broad network of partners: We have an extensive network of reliable and high-quality partners who offer access to every regional market. This ensures comparability of prices and the best offers for our customers.

Your advantages at a glance

Experience has shown that the recruitment of new employees is encouraged for newly established company transport lines. 

4.577.800 +

kilometres driven per year

15.140 +

kilometres driven per day

Location analysis

Closing public transport gaps and optimising mobility

> 99.73%

Punctuality rate

Europe-wide

 Use of shuttle services

Local expert

Nationwide and regional solutions

up to 10 %

Savings in car park capacity per plant possible

Alternative transport
in 60 min

is our guarantee promise to you

Already established

Shuttle services in Germany, Austria, UK, France, Netherlands, Poland, Spain, Italy and Turkey

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Your expert for reliable employee shuttles - mobility without limits

Your expert for reliable employee shuttles - mobility without limits

As an experienced provider of employee shuttles, we ensure that your workforce arrives at work are punctual and reliable, regardless of time and location. Thanks to our years of expertise, we support customers with a wide variety of working time models and develop customised solutions for optimal transport.
Phase 1:

Planning and coordination

Together we define the guidelines for efficient shuttle planning. Through clear communication channels and standardised processes, we ensure that your enquiry is quickly reaches the right partners quickly and is processed directly. An easy start: just fill out our form our form and we'll take care of the rest.
Phase 1:
Phase 2

Route planning and optimisation

Using state-of-the-art geo-tools, we analyse anonymised data in order to identify the best stops and plan the most efficient routes. We also create a comprehensive comprehensive analysis of local public transport in order to avoid parallel traffic and thus make and thus make the use of the shuttle more economical and sensible. Finally we clarify all the legal bases and apply for the necessary authorisations for the routing.
Phase 2
Phase 3:

Implementation and coordination

We accompany you on site during the commissioning of the shuttle service and install tracking devices in the vehicles to monitor operations. Your employees will be trained in the ticket system, and we are available to you for a personal familiarisation and for training sessions.
Phase 3:
Phase 4:

Operation and monitoring

During operation, we continuously receive real-time data to monitor the utilisation of the shuttles shuttles and generate regular financial reports. Your personal Operations Manager stays in close contact with you and ensures that the shuttle service runs smoothly and is service runs smoothly and is regularly optimised.
Phase 4:
Phase 5:

Fault management and emergency service

Our customer service is available around the clock to deal with any faults immediately. immediately. Critical journeys are additionally monitored by departure checks and in the event of incidents, we or our partners will provide replacement vehicles.
Phase 5:

Your advantages

With this holistic approach, we ensure that your employees are safe and on time.
get to work - and in an efficient, legally secure and efficient way.
cost-efficient framework.

Commitment and quality in all areas of the company

The basis for successful passenger transport services lies in their quality. This is crucial in the realisation of every service we offer you.
Our commitment to sustainability

Our commitment to sustainability

As pioneers in coach hire, we are actively shaping the future of sustainable passenger transport.

FAQ

What should I do if I have forgotten something in the bus/taxi?

If a passenger has forgotten something in the bus or taxi, they can contact our Customer Service. They will then take up the case and endeavour to find a solution as quickly as possible.

We can supplement cancelled lines so that you do not have to accept any losses due to missing employees.

You will receive a timetable with all stops and departure times on a weekly basis.

In the event of cancellation, please get in touch with your personal contact person or alternatively with our Customer Service.

We work around the clock to optimise our internal processes and always offer you, our customers, the best possible advice. That's why we regularly conduct quality surveys. You can also leave a direct review using our QR code.
With one call, you can inform us of any last-minute changes and we will immediately speak to our drivers and inform them of the changes. Thanks to our flexible working methods, we can implement last-minute changes immediately.
You should ensure that no e-scooters or similar are taken along for the safety of your own employees.

DIN EN ISO 9001

In the passenger transport sector, quality is the foundation of a successful service. We consistently follow this credo and focus on excellent quality management. Since 2018, we have been setting industry-wide benchmarks with the introduction of a quality management system and are committed to continuous optimisation - all in accordance with DIN EN ISO 9001:2015, certified by TÜV Süd. We strive not only to fulfil our customers' expectations, but to exceed them. In view of the rapid developments in the mobility sector, we see it as our responsibility to constantly define new standards for ourselves and to continuously innovate our business.
agt positions itself as a process-orientated market leader. With our DIN EN ISO 9001:2015 certificate, we guarantee the greatest possible transparency in all company processes and minimise error margins. This ensures maximum customer satisfaction in the long term. Based on the High Level Structure (HLS), every process has been thoroughly analysed, redesigned and is subject to an ongoing optimisation process. This certificate also enables us to flexibly adapt the framework of our quality management, identify risks promptly and proactively develop counter-strategies. Conversely, it means that we can offer the highest level of flexibility to our customers and realise projects smoothly.

DIN EN ISO 45001

At agt, we prioritise the well-being and efficiency of our employees. By integrating DIN EN ISO 45001:2018 - an advanced management system for occupational safety and environmental protection - we strive to continuously increase the safety of our team and reduce potential health risks. Our vision includes the protection of both physical and mental health. With programmes such as „Employee Care“, we ensure constant, confidential support in various life situations - from health to legal issues. Our commitment to the DIN EN ISO 45001:2018 standard aims to establish and continuously perfect recognised safety standards both internally and externally.
Our ambitions go beyond compliance with global standards. We understand that the main value of a company lies in its employees. That's why we invest not only in their safety, but also in their training, satisfaction and professional development. Through active communication and feedback loops, we create an environment of trust and transparency. This not only promotes a healthy corporate culture, but also strengthens our position as an industry leader in the field of bus and event logistics. Our main goal is for every employee to feel fulfilled and valued at the end of the day. Our health and safety initiatives and endeavours reflect our deep commitment to maintaining and promoting the well-being and integrity of our team at all times.

DIN EN ISO 14001

The DIN EN ISO 14001:2015 certification in the field of environmental management systems represents a significant milestone in the mobility and passenger transport industry, especially in times of rapidly changing sustainability awareness. As a trendsetter in this movement, agt has seamlessly integrated this renowned ISO 14001:2015 certificate into its integrated management system, ensuring that our processes and organisational structures meet the highest international standards. This certificate not only acts as a blueprint for resource-efficient action, but also provides us with economic benefits by optimising the use of available resources throughout our value chain.
The established environmental management system DIN EN ISO 14001 not only raises the environmental awareness of our managers and employees, but also of all stakeholders at internal and external level. This opens up strategic opportunities for us to address environmental risks and opportunities in a targeted manner and strengthen our market position. With continuous optimisation of our environmental practices, regular risk analyses and well thought-out emergency management, agt strives not only to protect resources, but also to use them efficiently and responsibly.
Report misbehaviour

As soon as you become aware of incidents or business practices at AGT Bus- & Eventlogistik GmbH where you have doubts as to whether they are in accordance with the legal regulations, the Code of Conduct or other guidelines of AGT Bus- & Eventlogistik GmbH, you can report them now.

Not only the support of employees, but also the assistance of customers and business partners is of great importance. This is the only way to react immediately and avert or minimise damage. Ideally, the problem should be discussed directly and confidentially with a contact person at AGT Bus- & Eventlogistik GmbH. In this way, a solution can be found quickly and without detours.

However, there may be situations in which this direct route does not appear feasible. In such cases, a specialised legal ombudsman (lawyer of trust) has been set up as an internal and external reporting office at AGT Bus- & Eventlogistik GmbH. The information will be received confidentially. The reporting person can communicate openly with the ombudsman, stating their name and contact details. This makes it possible to ask questions about the facts of the case, which sometimes proves to be very helpful. If desired, however, the identity of the person making the report will not be disclosed.

If you do not wish to disclose your identity to the confidential counsellor, information can be submitted online and anonymously via the following whistleblower portal. Anonymous tips will also be followed up.

It is trusted that no information will be submitted with dishonest intent. False reports can have legal consequences. With the help of this reporting system, AGT Bus- & Eventlogistik GmbH ensures that every report is carefully checked and that the reporter does not suffer any disadvantages as a result.

The lawyer of trust of AGT Bus- & Eventlogistik GmbH can be reached under the following contact details:

Compliance Officer Services Legal

Lawyer Stephan Rheinwalt
Telemannstrafle 22
53173 Bonn
s.rheinwald@cos-legal.eu
Tel.: 0228/ 35036291
Mobile: 0171/7722906
Fax: 0228/ 35036292