Data protection notice

This data protection notice informs you about the type, scope and purpose of the processing of your personal data.
personal data within our online offering and the websites linked to it,
functions and content as well as external online presences, such as our social media profile. In the
with regard to the terminology used, such as „processing“ or „controller“
we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

Name and address of the person responsible

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is

 

AGT Bus- & Eventlogistik Gmbh
represented by: Heike Januzi-Schlatermund
Hammerbrookstr. 94
20097 Hamburg
Telephone: 0800 / 50 50 50 1
E-mail: info@agtlogistik.de

 

Managing Director: Heike Januzi-Schlatermund

Name and address of the data protection officer

The data protection officer of the controller is

Deutsche Datenschutz Consult GmbH
www.deutsche-datenschutz-consult.de
Stresemannstrasse 29
22769 Hamburg Germany
Phone: +49 40 228 60 70 0
E-Mail: datenschutz@agtlogistik.de

Server statistics

When you visit our website, the following data is transmitted by your browser:

 

  • IP address
  • Internet service provider of the
  • User
  • Date and time of the enquiry
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request comes
  • Website that is visited afterwards
  • Browser
  • Language and version of the browser software
  • Operating system and its interface

 

The data is not stored in a log. The legal basis for the volatile storage of data is Art. 6 para. 1 lit. f GDPR.

 

Temporary storage is necessary to enable delivery of the website to the user's computer. This also constitutes our legitimate interest in the process.

 

The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. For the collection of data for the provision of the website, this is the case when the respective session has ended.

 

The collection of data for the provision of the website is absolutely necessary for the operation of the website. Consequently, the user has no option to object.

Obtain a quote

There is a contact form on our website that can be used to contact us electronically and to request a quote. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored.

These data are:

  • Travel data for the enquiry (start, destination, departure time, number of persons, etc.)
  • First name and surname
  • Associated company, if applicable
  • Date of birth
  • Address data
  • Contact details (telephone number / e-mail address)


At the time the message is sent, connection data such as your IP address and the time of your enquiry are also stored.

 

 

For the processing of the data, reference is made to this privacy policy during the sending process so that you are fully informed. Confirmation by ticking the checkbox does not constitute consent under data protection law, but only confirmation of awareness.

 

Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored. We would like to point out that communication by e-mail is less secure under data protection law than using the contact form. No data is passed on to third parties in this context. The data is used exclusively for processing the conversation.

 

In the case of an enquiry by private individuals, the data is processed as part of the initiation or execution of a contractual relationship, Art. 6 para. 1 lit. b GDPR. In the case of business customers where the data subject is not a direct contractual partner, the processing is carried out within the scope of our legitimate interests, Art. 6 para. 1 lit. f GDPR - our legitimate interest here is in an uncomplicated way of making contact to prepare the conclusion of contracts with other companies. Our legitimate interests within the meaning of Art. 6 para. 1 lit. f GDPR may also lie in the internal forwarding of the enquiry to enable another employee to answer it or in similar organisational measures to make work easier. This does not include surprising or excessive processing that is detrimental to the sender.

 

The data from the input screen is collected solely for the purpose of processing your enquiry and providing information about our services. Your data will not be passed on or used for other purposes.

 

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems. This is also our legitimate interest in processing in accordance with Art. 6 para. 1 lit. f GDPR.

 

The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified. If, in addition, storage is required or indicated due to obligations under commercial and tax law or for the possible pursuit or defence of legal claims, the data may also be stored for a longer period of time.

 

The additional personal data collected during the sending process will be deleted as soon as they are no longer required for the purposes for which they were collected.

 

The user has the option to object to the processing at any time. To do so, simply send an informal e-mail to our data protection officer (see address above), stating the data required to assign the contact. In such a case, the conversation cannot be continued. In this case, all personal data stored in the course of making contact will be deleted unless there are more important reasons for further storage; this must be decided on a case-by-case basis.

Conclusion of contract and valuation

After contacting us, your contact data, contract data and, if necessary, payment data will be processed upon conclusion of the contract in order to fulfil our contractual obligations. The legal basis for this is the necessity of processing for the fulfilment of the contract with the data subject, Art. 6 para. 1 lit. b GDPR, or our legitimate interest in realising a good communication platform with a specific contact person if this person concludes the contract on behalf of another, usually legal person, Art. 6 para. 1 lit. f GDPR. The processing of data of possible other persons affected by the contract (e.g. via lists of names) is also carried out on the basis of Art. 6 para. 1 lit. f GDPR, our legitimate interest in the professional provision of services.

 

Furthermore, your data will be entered into our CRM system (Customer Relations Management System) at the latest upon conclusion of the contract in order to be able to offer you an optimal service directly if you decide in favour of us again. This and the associated customer loyalty is also our legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

 

If we also have your email address as part of the order, we will contact you again automatically by email a few weeks after providing our service with a request to rate us on the Proven Expert customer review portal. We do this on the basis of our legitimate interest in being able to receive feedback from our customers, to improve our processes and to realise an external presentation of our customer satisfaction, Art. 6 para. 1 lit. f GDPR. Proven Expert is offered by Expert Systems AG, Quedlinburger Str. 1, 10589 Berlin. If you comply with our request, Proven Expert's privacy policy will apply on the Proven Expert portal. You can view these here:

 

https://www.provenexpert.com/de-de/datenschutzbestimmungen/

PayPal

If you decide to pay with the online payment service provider PayPal as part of your order process, your contact details will be transmitted to PayPal as part of the order triggered in this way. PayPal is an offer from PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal acts as an online payment service provider and trustee and offers buyer protection services.

 

The personal data transmitted to PayPal is usually first name, surname, address, telephone number, IP address, e-mail address, or other data required for order processing, as well as data related to the order, such as number of items, item number, invoice amount and taxes in per cent, billing information, etc.

 

This transmission is necessary to process your order with the payment method you have selected, in particular to confirm your identity, to administer your payment and the customer relationship. The legal basis is again Art. 6 para. 1 lit. b GDPR or Art. 6 para. 1 lit. f GDPR (see above).

 

However, please note: PayPal may also pass on personal data to service providers, subcontractors or other affiliated companies if this is necessary to fulfil the contractual obligations arising from your order or if the personal data is to be processed on our behalf. These processes are the responsibility of PayPal; we have no influence on this part of the processing.

 

Depending on the payment method selected via PayPal, e.g. invoice or direct debit, the personal data transmitted to PayPal will be transmitted by PayPal to credit agencies. This transmission is used to check your identity and creditworthiness in relation to the order you have placed. To find out which credit agencies are involved and which data is generally collected, processed, stored and passed on by PayPal, please refer to PayPal's privacy policy at:

 

https://www.paypal.com/webapps/mpp/ua/privacy-full

Contact us

If you contact us by telephone, the data that you provide to us during the conversation may be processed as part of the initiation of a contract. If you contact us by telephone via our website, this may also result in so-called call tracking, which allows us to localise your call regionally, display individual telephone numbers, provide you with assistance on our website if necessary and enable evaluations of our telephone advice. We use the service provider N-FON AG, Zielstattstraße 36, 81379 Munich („N-FON“) for this purpose. N-FON acts as a processor for us and provides its services in accordance with our instructions - data is not transferred outside the EEA.

 

If the conclusion of a contract is initiated by telephone, further processing takes place in the case of an enquiry by private individuals in the context of the initiation or execution of a contractual relationship in accordance with Art. 6 para. 1 lit. b GDPR. In the case of business customers where the data subject does not become a direct contractual partner, the processing is carried out within the scope of our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR - our legitimate interest here is in an uncomplicated way of making contact to prepare the conclusion of contracts with other companies.
We also offer you the option of contacting us via WhatsApp, a service provided by WhatsApp Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland („WhatsApp“). If you wish to make use of this via the link provided, you will be redirected to the WhatsApp website or the WhatsApp app so that you can contact us. When using WhatsApp, it cannot be ruled out that user data will be passed on to the parent company Facebook Inc. - due to the incomplete information available on this, WhatsApp has been under review in this regard since 2018. In addition, WhatsApp transfers all locally stored contacts of a user to servers in the USA for comparison and also processes transmission data (so-called „metadata“). We therefore generally advise against using WhatsApp in terms of data protection. Should you nevertheless wish to make use of the services, you accept these processing procedures and the transfer of your contacts within your responsibility as the data transmitter; the further responsibility lies with WhatsApp itself. We only offer the communication channel for this purpose. This is done in our legitimate interest in offering our customers a widespread communication option should they decide against the other options via live chat or telephone, Art. 6 para. 1 lit. F GDPR. For the initiation of a contract, the information on contacting us by telephone applies, see above. For more information on WhatsApp see:

 

https://www.whatsapp.com/legal/privacy-policy-eea

Cookies and third-party services

This website uses cookies. A „cookie“ is text information that the visited website places on the viewer's computer via the web browser, where it can later be read again by the web browser.

 

Cookies can be used to store information about details you provide when you visit the website - for example, your choice of language, entries in form fields, etc. Cookies can also store a unique identifier that makes your browser recognisable to the website. This is necessary, for example, to technically realise consent for a processing operation. We ourselves only use persistent cookies on this website, i.e. cookies that remain on your computer until the set expiry date.

 

In addition, third-party services are integrated on this website, which can also place cookies on your computer (see below for the integrated services). Cookies are set on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR, whereby our legitimate interest lies in the provision of a functional and user-friendly website and the optimisation of our website.

 

We use the personal data collected with the help of cookies to optimise the information and offers on our website in your interest by remembering settings you have already made and being able to deliver the page according to your settings on your second visit.

 

Cookies set by us are deleted after the expiry date set in each case.

 

You can prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. As a user, you therefore have full control over the use of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programmes. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

 

Further information and the applicable data protection provisions of Google may be retrieved under www.google.de/intl/de/policies/privacy/ can be called up.

 

You can also find all information on the processing of personal data at https://business.safety.google/privacy/.

Google Analytics

We use Google Analytics, a web analysis service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland („Google“) on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR. Google may also place cookies on your device to provide its services. The information generated by Google Analytics about the use of the online offer by users can also be transferred to a Google server or its sister company, Google LLC, in the USA and stored there. This data transfer, which may take place within Google's sphere of responsibility, is protected by so-called EU standard contractual clauses.

 

Google will use the information obtained to analyse the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with further services associated with the use of this online offer and the use of the Internet. Pseudonymised user profiles can be created from the processed data.

 

We use Google Analytics in the form in which a pseudonymised profile of the user is created with information from the use of various devices (so-called „cross-device tracking“).

 

We only use Google Analytics with activated IP anonymisation. This means that the IP address of users is truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted by the user's browser will not be merged with other Google data.

 

Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of data generated by the cookie and related to their use of the online offer to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

 

Further information on the use of data by Google, setting and objection options, can be found in Google's privacy policy (https://policies.google.com/technologies/ads) and in the settings for the display of adverts by Google (https://adssettings.google.com/authenticated). Users' personal data is deleted or anonymised after 14 days.

 

You give your consent to this processing by confirming the Consent Manager, which is called up when you visit this website. You can revoke your consent to processing at any time with effect for the future. To do so, simply use the „Cookie settings“ button at the bottom of our homepage. This will call up the Consent Manager again, allowing you to revoke any consent you have given by unchecking the corresponding checkbox.

 

Further information and the applicable data protection provisions of Google may be retrieved under www.google.de/intl/de/policies/privacy/ can be called up.

 

You can also find all information on the processing of personal data at https://business.safety.google/privacy/.

Google reCAPTCHA

We use Google reCAPTCHA, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland („Google“), on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR. reCAPTCHA is used to check whether the entries on our websites (e.g. in contact forms) are made by a natural person or abusively by automated programmes (so-called „bots“).

 

 

For this purpose, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. The analysis begins automatically as soon as the user enters our website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, referrer URL, browser and device information, mouse movements, keystrokes, dwell time, cookies). The data collected during the analysis is transmitted to Google.

 

 

The usage information generated by reCAPTCHA can also be transferred to a Google server or its sister company, Google LLC, in the USA and stored there. This data transfer, which may take place within Google's sphere of responsibility, is protected by so-called EU standard contractual clauses.

 

We would like to point out that reCAPTCHA is not linked to other Google data as long as you are not logged in with your Google account at the same time.

 

 

Users can prevent the collection and transmission of data by reCAPTCHA by not giving their consent in the Consent Manager or by subsequently revoking it there.

Further information on the use of data by Google, setting and objection options, can be found in Google's privacy policy (https://www.google.de/intl/de/policies/privacy/) and in the information on the processing of personal data by Google (https://business.safety.google/privacy/).

 

You give your consent to this processing by confirming the Consent Manager, which is called up when you visit this website. You can revoke your consent to processing at any time with effect for the future. To do so, simply use the „Cookie settings“ button at the bottom of our homepage. This will call up the Consent Manager again, allowing you to revoke any consent you have given by unchecking the corresponding checkbox.

Google Ads

We have integrated Google Ads on our website. Google Ads is an internet advertising service that allows advertisers to place adverts both in Google's search engine results and in the Google advertising network. Google Ads allows an advertiser to pre-define certain keywords that are used to display an advert in Google's search engine results only when the user uses the search engine to retrieve a keyword-relevant search result. In the Google advertising network, the adverts are distributed to relevant websites using an automatic algorithm and taking into account the previously defined keywords.

 

The operating company of these services is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The purpose of Google Ads is to advertise our website by displaying interest-relevant adverts on the websites of third-party companies and in the search engine results of the Google search engine and by displaying third-party adverts on our website.

 

If a data subject reaches our website via a Google advert, a so-called conversion cookie is stored on the data subject's IT system by Google. A conversion cookie loses its validity after thirty days and is not used to identify the data subject. If the cookie has not yet expired, the conversion cookie is used to track whether certain sub-pages, such as the shopping basket from an online shop system, have been accessed on our website. The conversion cookie enables both us and Google to track whether a data subject who has reached our website via such an ad has generated sales, i.e. completed or cancelled a purchase.

 

The data and information collected through the use of the conversion cookie is used by Google to compile visit statistics for our website. These visit statistics are in turn used by us to determine the total number of users who were referred to us via Google ads, i.e. to determine the success or failure of the respective Google ad and to optimise our ads for the future. Neither our company nor other Google Ads advertisers receive information from Google that could be used to identify the data subject.

 

The conversion cookie is used to store personal information, such as the websites visited by the data subject. Each time our website is visited, personal data, including the IP address of the internet connection used by the data subject, is therefore transmitted to Google. A transfer to the headquarters of Google's sister company, Google LLC in the USA, cannot be ruled out. Google may pass on the personal data collected via this technical process to third parties.

 

The processing takes place on the basis of the user's consent, which the user can give when visiting our website by means of our cookie banner, Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time with effect for the future. To do so, simply click on the „Cookie settings“ link at the bottom of our website, whereupon your Consent Manager will be called up again and you can adjust your consent settings.

 

The data subject can also prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from placing a conversion cookie on the information technology system of the data subject. In addition, a cookie already set by Google Ads can be deleted at any time via the internet browser or other software programmes.

 

Furthermore, the data subject has the option of objecting to interest-based advertising by Google altogether. To do this, the data subject must click on the following link from each of the Internet browsers they use www.google.de/settings/ads and make the desired settings there.

 

Further information and the applicable data protection provisions of Google may be retrieved under www.google.de/intl/de/policies/privacy/ can be called up.

 

You can also find all information on the processing of personal data at https://business.safety.google/privacy/.

Google Maps

We integrate the maps of the “Google Maps” service provided by Google. The processed data includes, in particular, IP addresses and location data of the users, but the latter are not collected without their consent (usually carried out as part of the settings of your mobile devices). The data may be processed in the USA.

 

The legal basis for the access to Google Maps implemented by us is our legitimate interest in an optimal presentation of our location-based content for interested users of our offer, Art. 6 para. 1 lit. f GDPR. For more information, please refer to Google's privacy policy: https://www.google.com/policies/privacy/

 

Opt-Out: https://adssettings.google.com/authenticated. You can object to the use of your data by Google Maps at any time by clicking on this link: https://adssettings.google.com/authenticated

 

Further information and the applicable data protection provisions of Google may be retrieved under www.google.de/intl/de/policies/privacy/ can be called up.

 

You can also find all information on the processing of personal data at https://business.safety.google/privacy/.

Hotjar

We use Hotjar, a web analysis service of Hotjar Ltd, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta („Hotjar“) on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR.

 

 

Hotjar enables us to better understand user behaviour on our website (e.g. how much time users spend on individual pages or which links are clicked on). For this purpose, Hotjar uses cookies and other technologies to collect data about the behaviour of our users and their end devices (e.g. in particular IP address in anonymised form, screen size, device type, browser information, geographical information).

 

 

Hotjar stores this information in a pseudonymised user profile. Neither we nor Hotjar will use this information to identify individual users or merge it with other data about an individual user.

The information generated by Hotjar is stored on servers within the European Union. Hotjar undertakes to process all data collected in accordance with the GDPR.

 

 

You can object to the collection of your data by Hotjar at any time by revoking your consent via the Consent Manager or by using the opt-out option on the following page: https://www.hotjar.com/legal/compliance/opt-out.

Further information on the use of data by Hotjar, on setting and objection options can be found in Hotjar's privacy policy: https://www.hotjar.com/legal/policies/privacy/.

PixelYourSite

We use the „PixelYourSite“ tool from WP Expert Ltd, 12 Makedonitissas Avenue, Office 102, Nicosia 2417, Cyprus („PixelYourSite“) on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR.

 

PixelYourSite is used to implement and manage tracking pixels from various third-party providers (e.g. Meta/Facebook Pixel, LinkedIn Insight Tag, Google Ads Conversion Tracking). This tool is used to set corresponding cookies and scripts that enable the collection of data such as IP address, browser information, device information, referrer URL and interactions on our website. This data is forwarded to the respective integrated third-party providers in order to enable analyses, conversion measurements or targeted advertising measures.

 

Data transmission to third-party providers may also include transmission to the USA. This data transfer, which may take place within the responsibility of the respective third-party provider, is generally protected by EU standard contractual clauses.

Users can prevent the storage of cookies by making the appropriate settings in the Consent Manager or revoke consent already given at any time.

 

Further information on how PixelYourSite works and data protection can be found at: https://www.pixelyoursite.com/privacy-policy. Please refer to the relevant sections of this privacy policy for information on the integrated third-party providers.

YouTube

On our website, we use the plugin of the YouTube service offered by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, which is represented by Google Inc. with its registered office at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: YouTube). The plugin can be recognised on our website by the term „YouTube„, combined with the symbol of the red rectangle with the play button.

 

When you visit a page on our website that contains such a plug-in, a direct connection is established between your browser and the YouTube server if you have consented to this via your cookie settings. As a result, YouTube receives the information that your browser has accessed the corresponding page of our website, even if you do not have a YouTube profile or are not currently logged in to YouTube. This information (including your IP address) is transmitted directly from your browser to a YouTube server and stored there.

 

If you are logged in to YouTube, YouTube can directly associate your visit to our website with your YouTube profile. If you interact with the plugins, for example by pressing the „Play“ button, the corresponding information is also transmitted directly to a YouTube server and stored there. The purpose and scope of the data collection and the further processing and use of the data by YouTube as well as your rights in this regard can be found in the data protection information at https://policies.google.com/privacy?hl=de

 

You can find your settings options for protecting your privacy here: https://adssettings.google.com/authenticated.

 

The YouTube component is integrated on the basis of your consent, which you can give via our Consent Manager when you enter the site, Art. 6 para. 1 sentence 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. To do so, simply click on „Cookie settings“ at the bottom of our website.

If you do not want YouTube to assign the data collected via our website directly to your YouTube account, you must log out of YouTube before visiting our website.

LinkedIn Ads

We use the LinkedIn Insight Tag, a service of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland („LinkedIn“) on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR.

 

The LinkedIn Insight Tag enables us to create detailed campaign reports on the impact of our adverts and information about visitor interactions on our website. For this purpose, a cookie is set in your browser that records your IP address, device and browser characteristics and page views, among other things. This data is transmitted to LinkedIn in encrypted form.

 

LinkedIn may also use the data collected to improve the quality and relevance of adverts on its platform and to generate reports. If you are a member of LinkedIn and are logged in there, LinkedIn can also link the data collected to your LinkedIn profile.

The information collected by the LinkedIn Insight Tag may also be transferred to servers of the LinkedIn Corporation in the USA and stored there. This data transfer, which may take place within the responsibility of LinkedIn, is protected by so-called EU standard contractual clauses.

 

You can object to the collection and use of your data by LinkedIn at any time by revoking your consent via the Consent Manager or by using the corresponding opt-out option under the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

 

Further information on the use of data by LinkedIn, on setting and objection options can be found in LinkedIn's privacy policy: https://www.linkedin.com/legal/privacy-policy.

 

You give your consent to this processing by confirming the Consent Manager, which is called up when you visit this website. You can revoke your consent to processing at any time with effect for the future. To do so, simply use the „Cookie settings“ button at the bottom of our homepage. This will call up the Consent Manager again and give you the option of revoking any consent you have given by unchecking the corresponding checkbox.

Amazon Web Services (AWS)

We use Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, 1855 Luxembourg (hereinafter: AWS) as a provider of cloud services.

 

When you visit our website, a connection to the AWS servers is also established. For technical reasons, this also includes the need to transfer connection data (e.g. IP address) to AWS. Personal data may also be transmitted to the parent company of AWS in the USA. The data transfer to the USA is based on the EU standard contractual clauses. Details can be found here: https://aws.amazon.com/de/blogs/security/aws-gdpr-data-processing-addendum/.

 

Further information can be found in the AWS data protection notice: https://aws.amazon.com/de/privacy/?nc1=f_pr.

 

The use of AWS is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in having our content hosted as reliably as possible by a leading provider on the market.

Online presence in social media

Your rights

Right to information

We maintain online presences on the Facebook, Instagram, YouTube, XING and LinkedIn platforms in order to communicate with the members, interested parties and users active there and to inform them about our services. When accessing the respective platforms, the terms and conditions and data processing guidelines of the respective platform operators apply (see below). Unless otherwise stated in our privacy policy, we process users' data if they communicate with us via these platforms, e.g. write posts on our online presences or send us messages. This is done on the basis of our legitimate interest in being able to offer an appealing interaction option for our employees, customers and interested parties, Art. 6 para. 1 lit. f GDPR.

 

 

Furthermore, the data of visitors to our online presences is analysed by the platform operators and the anonymised data is made available to us in part. We are responsible for providing our online presence on the platforms and automatically obtaining statistical analyses of our visitors on these online presences in our legitimate interest in fundamentally using these platforms to increase our reach, to be able to evaluate our offer and to evaluate our reach, Art. 6 para. 1 lit. f GDPR.

 

The actual statistical analysis is the responsibility of the respective platform operator. For more detailed information, you can contact the responsible platform operator at any time or refer to their data protection declarations.

 

 

Name: Facebook, Controller: Meta Platforms Ireland Ltd.
Address: 4 Grand Canal Square, Dublin 2, Ireland
Privacy Policy: https://de-de.facebook.com/policy.php
Shared responsibility: https://www.facebook.com/legal/terms/page_controller_addendum

 

 

Name: Instagram, Controller: Meta Platforms Ireland Ltd.
Address: 4 Grand Canal Square, Dublin 2, Ireland
Privacy Policy: https://help.instagram.com/519522125107875
Shared responsibility:
https://www.facebook.com/legal/terms/page_controller_addendum

 

 

Name: YouTube, Controller: Google Ireland Ltd.
Address: Gordon House, Barrow Street, Dublin 4, Ireland
Privacy Policy: https://policies.google.com/privacy?hl=de

 

 

Name: XING Responsible: New Work SE
Address: Am Strandkai 1, 20457 Hamburg, Germany
Privacy Policy: https://privacy.xing.com/de/datenschutzerklaerung

 

 

Name / responsible body: LinkedIn Ireland Unltd. Company
Address: Wilton Place, Dublin 2, Ireland
Privacy Policy: https://de.linkedin.com/legal/privacy-policy

You have the right to obtain information about your stored data free of charge. Upon request, we will inform you in writing, in accordance with applicable law, which of your personal data we have stored. This also includes the origin and recipients of your data as well as the purpose of the data processing.

Right to rectification

You have the right to have your data stored by us corrected if it is incorrect. You can also request a restriction of processing, e.g. if the accuracy of your personal data is disputed.

Right to blocking

You can also have your data blocked. To ensure that your data can be blocked at any time, this data must be stored in a lock file for control purposes.

Right to cancellation

You can also request the deletion of your personal data, provided there are no statutory retention obligations. If such an obligation exists, we will block your data on request. If the relevant legal requirements are met, we will delete your personal data even if you have not made a corresponding request.

Right to data portability

You are entitled to request that we provide the personal data transmitted to us in a format that allows it to be transmitted to another organisation.

Right to lodge a complaint with a supervisory authority

You have the option of lodging a complaint with a data protection supervisory authority of your choice.

Note on data security

We use the SSL (Secure Socket Layer) method on our website in conjunction with the highest level of encryption supported by your browser. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit technology instead. You can recognise whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser. We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

No automated decision-making

We would like to point out that in the context of the use of our services and the utilisation of our services, you will not be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you.

AGT Bus- & Eventlogistik GmbH
Hammerbrookstraße 94
20097 Hamburg
Register court: Hamburg Local Court
Register number: HRB 90912

Report misbehaviour

As soon as you become aware of incidents or business practices at AGT Bus- & Eventlogistik GmbH where you have doubts as to whether they are in accordance with the legal regulations, the Code of Conduct or other guidelines of AGT Bus- & Eventlogistik GmbH, you can report them now.

Not only the support of employees, but also the assistance of customers and business partners is of great importance. This is the only way to react immediately and avert or minimise damage. Ideally, the problem should be discussed directly and confidentially with a contact person at AGT Bus- & Eventlogistik GmbH. In this way, a solution can be found quickly and without detours.

However, there may be situations in which this direct route does not appear feasible. In such cases, a specialised legal ombudsman (lawyer of trust) has been set up as an internal and external reporting office at AGT Bus- & Eventlogistik GmbH. The information will be received confidentially. The reporting person can communicate openly with the ombudsman, stating their name and contact details. This makes it possible to ask questions about the facts of the case, which sometimes proves to be very helpful. If desired, however, the identity of the person making the report will not be disclosed.

If you do not wish to disclose your identity to the confidential counsellor, information can be submitted online and anonymously via the following whistleblower portal. Anonymous tips will also be followed up.

It is trusted that no information will be submitted with dishonest intent. False reports can have legal consequences. With the help of this reporting system, AGT Bus- & Eventlogistik GmbH ensures that every report is carefully checked and that the reporter does not suffer any disadvantages as a result.

The lawyer of trust of AGT Bus- & Eventlogistik GmbH can be reached under the following contact details:

Compliance Officer Services Legal

Lawyer Stephan Rheinwalt
Telemannstrafle 22
53173 Bonn
s.rheinwald@cos-legal.eu
Tel.: 0228/ 35036291
Mobile: 0171/7722906
Fax: 0228/ 35036292